📍 Where are you located?

I'm located in Ashland, the unincorporated area of San Leandro (ZIP code 94578). The exact address is shared after booking is confirmed.

🐶 What vaccinations are required for boarding?

For the safety of all dogs in my care, the following vaccinations are required:

• Rabies

• Bordetella

• DHPP/DHLPP/DA2PP/DAPP

• Canine Influenza (CIV)

• Leptospirosis (if not already combined with DHPP)

Please be sure all vaccines are current and uploaded before your dog’s stay.

🎒What should I bring for my dog’s first stay?

Please bring:

• Enough food for the full stay (a little extra is fine)

• Portion per feeding in individual baggies if food is prepared or mixed and needs to be refrigerated.

• Treats (especially if your dog has allergies)

• Leash and collar or harness

• Please do not bring bowls. I provide sanitized stainless-steel bowls for all guests.

You’re welcome to bring one comfort item (like a blanket or favorite toy), but I have plenty of enrichment and bedding here.

🛏️ Where will my dog sleep and eat?

Every dog has a private space to rest and eat in peace. Depending on your dog’s size and needs, they’ll stay in:

• Either a 5x5 ft or 4x4 ft gazebo-style kennel

• Or an Impact crate for dogs who prefer a den-like space or need more security

🐶 What amenities and fun things do you offer?

I offer a safe, fun, and stimulating environment including:

• 9 watering stations at different heights

• Tether Tuggie

• Rope balls, tennis balls, and fetch balls

• Kongs and chew bones (including options for strong/aggressive chewers)

• Lick mats

• Ball pit

• Air-conditioned for comfort
  

🐾 How are dogs separated or grouped?

I have multiple dog run areas and can separate dogs based on age, temperament, or play style. Social dogs may enjoy group time, while others may prefer quieter one-on-one enrichment.

⏰ What are your drop-off and pickup policies?

All drop-offs and pick-ups are by confirmed appointment only. Please arrive at your scheduled time. I understand things happen, so if you're running early or late, just let me know in advance.

📱Is Gingr the only way to book? Is there an app?

Yes, all reservations must be made through Gingr. There is an app called Gingr for Pet Parents available for iOS and Android.

🚨What happens if there’s a medical emergency while my dog is in your care?

If a medical emergency arises, I will:

• Contact you immediately

• If needed, transport your dog to a trusted local vet or emergency clinic

• Keep you updated during the process
  If I can’t reach you, I will authorize treatment based on your Gingr profile and consent.

🏥 Do you have a preferred emergency vet?

Yes, I work with local veterinary partners and emergency hospitals near Ashland (San Leandro). If your dog has a preferred vet, I’ll try to use them if time allows.

✅ How can I prepare for emergencies?

Please make sure the following is up to date in your dog's Gingr profile:

• Your contact info

• An emergency contact

• Your dog’s vet

• Any known health conditions or allergies

This allows me to act quickly and responsibly if something unexpected comes up.